This month I’m reflecting on reliability. You know reliability. It’s that wonderful quality some people have that means they do what they say they will do. They not only do it, but they do it when they say they will, with a sense of commitment and a positive attitude. They are trustworthy and their word is their bond.
I’m reflecting on this lovely quality because it seems to be increasingly rare these days. At least in my world, with the business/trades people I’ve dealt with recently.
We are having some work done on our house and I can’t count how many times various contractors have told us they would show up or do something, and it just never happens. We talk with them, are compassionate about all the reasons they couldn’t follow through, and wait patiently for them to honor the next commitment they make.
After several times of believing and being let down, we have become disillusioned and have stopped being patient and started insisting they honor their ...